NOIRVA / RoundFlow – Black Brass Basin Faucet
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Upgrade your bathroom with this sleek and modern black brass basin faucet. Crafted from solid brass with a refined matte black finish, it features a smooth single-handle control for hot and cold water, making it ideal for contemporary bathrooms, powder rooms, and high-end hotel-style interiors.
SHIPPING
Orders are dispatched within 3–5 working days, except for custom-made orders and entrance handles.
- Express Shipping: 10–15 business days
- Standard Shipping: 15–20 business days
- Free standard shipping on orders over $50
Please note that customers may be liable for customs duties and import taxes depending on their location.
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RETURN POLICY
To initiate a return, the item must be postmarked within 14 days of receiving your order. Items must be in new and unused condition, with all original tags and labels attached.
- Within 14 days: Full refund, minus 20% administration fee
- 14–30 days: Store credit, minus 20% administration fee
- After 30 days: Returns not accepted
If you receive a damaged, defective or incorrect item, please contact us within 48 hours and we will make it right.
NON-RETURNABLE ITEMS:
- Long Cabinet Pull Handles
- Edge / Concealed / Embedded Handles
- Entrance Door Handles
- Door Handles / Levers
- All handles over 50cm
- Light Switches, Dimmers & Outlets
- All plumbing fixtures (Showers, Faucets, Drains, Basins)
- Wood strip mouldings & custom-length trim (cut to order)
- All custom-made items
NOIRVA / RoundFlow – Black Brass Basin Faucet
Frequently Asked Questions
Are products sold individually or as a set?
All of our items are sold individually, except where clearly marked as a set in the product title or description (such as entrance handle sets). Wood appliques, mouldings and corbels are also sold as individual pieces. If you are unsure, please contact our support team before ordering.
Can I buy a sample and return it if it's not suitable?
Yes — order your sample and return any unwanted items within 14 days for a full refund, unused and in original condition.
Please note the following are non-returnable:
- Entrance handles, switches & outlets (made to order)
- Cabinet edge pulls and long cabinet pull handles
- Wood strip mouldings and custom-length wood trim (cut to order)
If unsure, please contact us before ordering.
Do you offer a warranty?
Yes. We offer a 3-year warranty on all solid brass handles, knobs and bathroom fittings. All other products — including wood appliques and mouldings — are covered by our standard 1-year warranty. This warranty does not cover damage resulting from misuse, improper installation, accidents or normal wear and tear.
What materials are your products made from?
Our cabinet handles and bathroom fittings are made from solid brass, zinc alloy or aluminium depending on the collection. Light switches and outlets are solid brass with premium plate finishes. Wood appliques, mouldings, corbels and trim are crafted from solid beech, oak or high-density MDF. Full material details are listed on each product page.
Can I customise sizes or finishes?
Yes — customisations are available on selected products:
- Cabinet handles & edge pulls: Custom lengths available on long handles and entrance door handles.
- Wood mouldings & trim: Custom lengths are available on our wood strip mouldings and dado rails. Please contact us with your required dimensions and we will provide a quote.
- Finishes: Custom finish requests are available for trade and bulk orders.
For all bespoke enquiries, please visit our Trade Account page or contact us directly.
Can I pair products from different collections?
To ensure a consistent colour and finish, we strongly recommend selecting products from the same collection. Even when colour names appear identical, slight variations can occur due to differences in materials (solid brass, zinc alloy, aluminium) and manufacturing processes. If you need help matching finishes, our team is happy to assist.
Do you offer trade or wholesale pricing?
Yes — we offer exclusive pricing and priority support for architects, interior designers, contractors and large-volume buyers through our Trade Account programme. We also offer discounts for large orders and new customers. Please visit our Trade Account page or contact us to apply.
